:root{--bg:#edf2f7;--card:#fff;--muted:#718096;--accent:#3d8ecf;--accent-dark:#2c6fa0;--accent-light:#e8f4fd;--positive:#38b2ac;--negative:#e53e3e;--neutral:#ecc94b;--border:#e2e8f0;--text:#2d3748;--text-light:#4a5568;--shadow:0 1px 3px #0000000f,0 1px 2px #0000000a;--shadow-md:0 4px 6px #0000000d,0 2px 4px #0000000a;--radius:10px}*{box-sizing:border-box}#root,body,html{-webkit-font-smoothing:antialiased;background:#edf2f7;background:var(--bg);font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;height:100%;margin:0}#root,.topbar,body,html{color:#2d3748;color:var(--text)}.topbar{align-items:center;background:#fff;background:var(--card);border-bottom:1px solid #e2e8f0;border-bottom:1px solid var(--border);box-shadow:0 1px 4px #0000000a;display:flex;justify-content:space-between;margin-bottom:24px;padding:18px 28px}.topbar h2{color:#2d3748;color:var(--text);font-size:20px;font-weight:700;letter-spacing:-.3px;margin:0}.health .ok{background:#e6fffa;border:1px solid #b2f5ea;border-radius:20px;color:#276749}.health .err,.health .ok{font-size:12px;font-weight:600;padding:5px 14px}.health .err{background:#fff5f5;border:1px solid #feb2b2;border-radius:20px;color:#c53030}.dashboard-root{margin:0 auto;max-width:1400px}.filters-row{align-items:end;background:#fff;background:var(--card);border:1px solid #e2e8f0;border:1px solid var(--border);border-radius:10px;border-radius:var(--radius);box-shadow:0 1px 3px #0000000f,0 1px 2px #0000000a;box-shadow:var(--shadow);display:flex;flex-wrap:wrap;gap:16px;margin:0 28px 20px;padding:16px 20px}.filters-row div{display:flex;flex-direction:column}.filters-row label{color:#718096;color:var(--muted);font-size:11px;font-weight:600;letter-spacing:.5px;margin-bottom:6px;text-transform:uppercase}.filters-row input,.filters-row select{background:#f7fafc;border:1px solid #e2e8f0;border:1px solid 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button:last-child:hover{background:#edf2f7}button:disabled{cursor:not-allowed;opacity:.5}.loading{background:#ebf8ff;border:1px solid #bee3f8;border-radius:10px;border-radius:var(--radius);color:#2a69ac;font-size:14px;margin:0 28px 16px;padding:10px 16px}.kpi-row{grid-gap:16px;display:grid;gap:16px;grid-template-columns:repeat(6,1fr);margin:0 28px 20px}.kpi-card{background:#fff;background:var(--card);border:1px solid #e2e8f0;border-radius:10px;border-radius:var(--radius);border-top:3px solid #3d8ecf;border:1px solid var(--border);border-top:3px solid var(--accent);box-shadow:0 1px 3px #0000000f,0 1px 2px #0000000a;box-shadow:var(--shadow);padding:20px;text-align:center;transition:transform .2s,box-shadow .2s}.kpi-card:hover{box-shadow:0 4px 6px #0000000d,0 2px 4px #0000000a;box-shadow:var(--shadow-md);transform:translateY(-2px)}.kpi-card:first-child{border-top-color:#3d8ecf;border-top-color:var(--accent)}.kpi-card:nth-child(2){border-top-color:#38b2ac;border-top-color:var(--positive)}.kpi-card:nth-child(3){border-top-color:#e53e3e;border-top-color:var(--negative)}.kpi-card:nth-child(4){border-top-color:#ecc94b;border-top-color:var(--neutral)}.kpi-card:nth-child(5){border-top-color:#667eea}.kpi-card:nth-child(6){border-top-color:#38b2ac}.kpi-title{color:#718096;color:var(--muted);font-size:11px;font-weight:600;letter-spacing:.5px;text-transform:uppercase}.kpi-value{color:#2d3748;color:var(--text);font-size:28px;font-weight:800;margin-top:8px}.charts-grid{grid-gap:16px;display:grid;gap:16px;grid-template-columns:1fr 2fr;margin:0 28px 20px}.chart-card{background:#fff;background:var(--card);border:1px solid #e2e8f0;border:1px solid var(--border);border-radius:10px;border-radius:var(--radius);box-shadow:0 1px 3px #0000000f,0 1px 2px #0000000a;box-shadow:var(--shadow);padding:20px}.chart-card h4{color:#2d3748;color:var(--text);font-size:14px;font-weight:700;margin:0 0 16px}.complaints-list{display:flex;flex-direction:column;gap:10px}.complaint-item{background:#fff5f5;border:1px solid #fed7d7;border-radius:6px;color:#9b2c2c;font-size:13px;padding:10px 14px}.table-section{background:#fff;background:var(--card);border:1px solid #e2e8f0;border:1px solid var(--border);border-radius:10px;border-radius:var(--radius);box-shadow:0 1px 3px #0000000f,0 1px 2px #0000000a;box-shadow:var(--shadow);margin:0 28px 28px;padding:20px}.table-section h3{color:#2d3748;color:var(--text);font-size:16px;font-weight:700;margin:0 0 16px}.table-controls{align-items:center;display:flex;justify-content:space-between;margin-bottom:12px}.table-controls input{background:#f7fafc;border:1px solid #e2e8f0;border:1px solid var(--border);border-radius:6px;font-size:14px;outline:none;padding:8px 14px;transition:border-color .2s;width:300px}.table-controls input:focus{border-color:#3d8ecf;border-color:var(--accent);box-shadow:0 0 0 3px #3d8ecf1f}.table-controls button{background:#f7fafc;border:1px solid #e2e8f0;border:1px solid var(--border);border-radius:6px;color:#4a5568;color:var(--text-light);font-size:12px;padding:6px 12px}.table-controls button:hover{background:#edf2f7}.data-table{border-collapse:collapse;width:100%}.data-table thead th{background:#f7fafc;border-bottom:2px solid #e2e8f0;border-bottom:2px solid var(--border);color:#718096;color:var(--muted);font-size:11px;font-weight:700;letter-spacing:.5px;padding:10px 12px;text-align:left;text-transform:uppercase}.data-table tbody tr{transition:background .15s}.data-table tbody tr:hover{background:#f7fafc}.data-table tbody td{border-bottom:1px solid #f0f4f8;color:#4a5568;color:var(--text-light);font-size:14px;padding:12px}@media (max-width:1100px){.kpi-row{grid-template-columns:repeat(3,1fr)}}@media 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